

25/09 11:05HS @ Gran Sala TRACK DATA SCIENCE / AI
Designing for Impact: Leveraging AI and Data to Build Products that Scale Help
Speaker: Arnie Katz
At GoFundMe, designing products for impact means using AI not to replace human connection, but to strengthen it. This session will explore how GoFundMe applies AI and machine learning with empathy to build faster and better experiences that drive customer success. Attendees will walk away with tangible insights into how to leverage AI and data to build products that drive real-world outcomes, improve the customer experience, and drive success. This session will also feature stories of real people using GoFundMe’s AI-powered products to deliver more help.
